Política de envío
At HTK Store, we strive to deliver your orders promptly and efficiently. Below, you'll find information about our shipping process, costs, and timelines.
Order Processing
Please allow up to 72 hours for order processing. Once your order is shipped, you will receive an email with tracking details to keep you updated on your shipment's journey.
Shipping Options
Free Shipping
We are delighted to offer free shipping on all orders, regardless of location.
- Europe: Estimated delivery time is 7-14 business days.
- International: Estimated delivery time is 10-30 business days.
Order Tracking
Easily track your orders on our Order Tracking page. Simply enter your tracking number for real-time updates.
Returns and Exchanges
We accept returns within 30 days of delivery for items in their original, unused condition. The customer is responsible for return shipping costs, and a refund will be issued upon receipt and inspection of the returned item.
In the rare event that an item arrives damaged, please contact us at contact@htk-store.com with your order number and photos of the damage. We will work swiftly to resolve the issue to your satisfaction.
Additional Information
Please note that orders may be subject to VAT or import duties depending on your country's policies. HTK Store is not responsible for these charges, which are the customer’s responsibility.
For any questions or concerns about your order, feel free to contact us at contact@htk-store.com.
Thank you for shopping with us!